Senior IT Systems Support

Tech Stack

Enterprise systems, endpoint management, courtroom technology, and AI-assisted workflows.

Systems

Core Systems & Platforms

Enterprise infrastructure management

Windows 10/11 AdministrationWindows Server (AD, GPO)Microsoft 365 AdministrationAzure AD / Entra ID
Systems

Endpoint Management

Mass deployment & configuration

Microsoft Endpoint Manager (Intune)MECM / SCCMImaging & DeploymentPatch Management
Networking

Networking & Connectivity

Infrastructure stability & troubleshooting

TCP/IP, DNS, DHCPVPN & Remote ConnectivityLAN/WAN TroubleshootingNetwork Printing
ITSM

ITSM & Operations

Service delivery excellence

Incident & Problem ManagementTicketing WorkflowsRoot Cause AnalysisKnowledge Base Management
Courtroom Tech

Courtroom Technology

Specialized legal AV support

A/V Systems SupportHybrid Courtroom SetupVideo Conferencing (Teams/Zoom)Digital Recording Systems
Systems

Hardware & Vendor Support

Physical infrastructure maintenance

Hardware DiagnosticsPrinter DeploymentDevice InventoryVendor Coordination
Security

Security & Compliance

Enterprise security hygiene

Access ControlsEndpoint SecurityPolicy ComplianceStandard Operating Procedures
Automation

Scripting & Automation

Efficiency & repeatable workflows

PowerShellScripting LogicWorkflow AutomationTroubleshooting Scripts
Intelligent Systems

AI Tools &
Current Workflows

I use AI responsibly to accelerate troubleshooting, documentation, automation, and modern web delivery. It's not just a buzzword; it's a practical enhancement to my systems engineering toolkit.

AI-Assisted Development

  • ChatGPT / GPT-4+ for Code Gen
  • AI-Assisted UI/UX Iteration
  • Documentation Structuring

AI in IT Operations

  • Root Cause Analysis Assistance
  • Knowledge Base Optimization
  • Ticket Triage Concepts

Security & Monitoring

  • Log Anomaly Detection Concepts
  • Compliance Monitoring Concepts

Enterprise Ecosystem

  • Microsoft Copilot (M365)
  • OpenAI Ecosystem
  • Azure AI Fundamentals
Modern Web Delivery

AI-Powered Web Development & APIs

Showcase of modern AI-assisted web development platforms, IDEs, and APIs used to build and operate this website efficiently.

AI-Powered Web Platforms

Modern deployment & infrastructure

Vercel (AI-optimized deployment)Supabase (Backend, Auth, DB)Next.js (React Framework)Serverless & Edge Functions

AI-Assisted IDES (Vibe-Coding)

Next-gen development workflows

Antigravity IDE (Full-stack AI)Cursor (AI-native editor)GitHub CopilotVS Code AI-enhanced

APIs & Communication

Seamless service integration

REST & JSON APIsWebhooks & Auth APIsEmail/Notification APIsEnvironment Config (.env)

AI-Enhanced Workflows

Optimized design & performance

AI-assisted UI GenerationAI-guided Responsive DesignAI-assisted DebuggingPerformance Improvements

Ready to see these skills in action?

See ProjectsLet's Connect