About.
Dedicated to operational excellence, infrastructure reliability, and delivering seamless user experiences in high-stakes environments.
I am an IT Systems Support Specialist with over 3 years of experience in government and enterprise sectors. My work is defined by a commitment to stability ensuring that the complex systems powering our institutions remain secure, updated, and efficient.
Currently, as a Regional Systems Officer for the Ministry of Solicitor General, I serve as a primary technical lead for the Court Support Division. This role demands not just technical acuity, but the ability to operate under pressure, supporting judiciary staff and VIPs across the province.
My approach goes beyond "fixing tickets." I focus on Systems Ownership understanding the root cause of issues, automating routine maintenance, and proactively upgrading infrastructure before problems arise.
Operational Philosophy
- Proactive Automation
- White-Glove Executive Support
- Root Cause Analysis
- Security-First Mindset
- Zero-Downtime Deployments